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Employee Assistance Program

One important employee benefit in the modern business world is an Employee Assistance Program, or EAP. The Fraser Center is a provider of Employee Assistance services to many Hinesville-area businesses and industries. As such, the center provides counseling, education, and training to the employees of EAP contract-holders. Contracts are negotiated between center administrators and business representatives to provide a specified number of prepaid counseling sessions to employees and dependents. In a win-win situation for employer and employee, optimal workplace performance is more frequently maintained for the employer, and a message of value and respect is conveyed to employees.

Once a company has a signed contract with the Fraser Center, employees can easily and confidentially access counseling for issues such as marital, family, or financial difficulties, grief, substance abuse, or any other concerns that may interfere with work or personal life. An employee or dependent need simply schedule a confidential assessment by calling 369-7777. After an initial evaluation, a clinical professional will determine the appropriate level of intervention and then recommend the most appropriate course of treatment. There is no cost to the employee for EAP sessions. If treatment is advised or desired beyond the initial number of visits available via the EAP contract, the employee is responsible for payment and may use his or her health benefits package. If needed, scholarships are available on an adjusted fee scale based on family size and income. Other referral resources can also be offered. Company representatives are NOT notified of an employee’s utilization of the EAP benefit. Confidentiality is protected by the Fraser Center as well as state and federal law.

Other services provided through the Fraser Center EAP include:

  • Drug-Free Workplace Certification assistance (entitles employers to a 7.5% savings in Workers’ Compensation insurance premiums)
  • Pre-employment and random drug testing of employees (for companies requesting this service)
  • Supervisor, manager, and employee training and education in areas such as mental health, multicultural sensitivity, stress management, coping with change, improving communications skills, and many others. Training topics can be customized to meet the specific needs of individual companies.
  • Critical Incident Stress Debriefing
  • 24-hour on-call emergency service